Paste a review. Get 3 personalised AI replies tuned to your voice, your platform, and your brand. No templates. No robotic filler.
"Hi, we're truly sorry your meal arrived cold and that our team fell short. That's not the experience Mario's Pizzeria stands for — please reach out to us at hello@replysmith.com so we can make it right."
"Thank you for the honest feedback. A 45-minute wait and a dismissive response falls far short of what you deserve…"
We built the tool we wish existed — focused, fast, and built for the solo business owner who doesn't have time to think about this.
Set your voice, tone, team names, and signature recovery offer once. Every reply across every platform will automatically sound like you. No re-entering context ever again.
Three distinct reply options — concise, warm, and bold — generated in parallel so there's no extra wait. Pick your favourite, copy, paste. Done in under 10 seconds.
Pick a star rating and we instantly detect the customer's mood and auto-set the ideal tone before you've typed a word. One less decision when you're stressed.
Google, Yelp, TripAdvisor, Booking.com, App Store. Each reply is crafted with platform-specific context — because a TripAdvisor reply should feel different to a Google one.
For 1–3 star reviews, your saved customer recovery offer is automatically woven in — turning a critic into a return customer without you needing to think about it.
Save your local SEO keywords once and they'll be naturally embedded in every reply — boosting your Google Maps ranking each time you respond.
"I used to ignore reviews for weeks because I never knew what to say to negative ones. Now I reply within the hour. My rating went from 3.8 to 4.4 in two months."
"The business profile feature is a game changer. It actually sounds like me — my customers have commented that our replies feel so personal and genuine."
"Getting 3 options is brilliant. Sometimes A is perfect, sometimes I want B's warmth. The SEO keyword thing? My plumbing business now ranks #2 locally."
Every feature is free to try. The only thing behind a paywall is volume — because we'd rather prove the value first.
Set up your profile once. Generate perfect replies forever.
No credit card required to get started.